NAB pilots new personal banking origination platform – Finance – News – iTnews.com.au

‘Step-change’ to improving customer service.

National Australia Bank has flicked the switch on a pilot of its new origination platform for personal banking customers, processing a “small” number of applications in a live environment.

The bank last year said a key focus for 2015 would be the launch of the platform, which is where personal banking customers take their applications for new loans, credit cards, term deposits and insurance.

via NAB pilots new personal banking origination platform – Finance – News – iTnews.com.au.